client testimonials
Discover the genuine experiences of our clients through their testimonials. Each story reflects the essence of our collaboration – a journey of trust, innovation, and shared success. These testimonials encapsulate the heart of our commitment to exceptional service and client satisfaction. Explore firsthand accounts of our projects and partnerships, and learn how we've transformed visions into realities.
"What stands out to my wife and I is the absolute dedication from the entire R&R team to have complete customer satisfaction. From the sales and design process to the final punch list, each step of the way is designed around customer satisfaction. And if we do have a concern, it is alleviated quickly by the team.
John, Jeffrey, Leonard, and James were in our house the most and they all could not have been more professional, courteous, and just great guys to be around. Living through a renovation can be difficult but the R&R team makes it truly a pleasure.
We had a vision of what we wanted our kitchen and laundry room to look like. Robert, Rick, John, and the entire R&R team exceeded our expectations and the finished product is exactly as we envisioned it would be. Thank you R&R team for your expertise, professionalism, and for doing the best work around!! We look forward to the next project soon!"
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"We've used R&R for multiple projects over the years. Projects big or small, their devotion to quality and design is unmatched!​​​​
"We have used R & R for years for our building needs. They are experienced in working with "high-end" materials and designs. They are very creative and meticulous! If something isn't right, they will repair it. they clean up everyday, leaving the homeowner living in remodeled areas with a safe and clean environment! The workers are proficient, friendly, and dressed appropriately."
"We appreciated the quality and beauty of work, and the personal attention from J.T. We enjoyed the client/business relationship that developed. We also thought highly of Leonard's work."
"R&R did a phenomenal job. They were on time, professional and answered any questions we had regarding the steps in our process. We had a bedroom added onto the existing layout of our home-they provided us with a digital preview of our space before the project began to answer any questions or concerns we may have moving forward in our process. They completed our job beautifully, well-within the given time frame, and the additional room was seamless with the function of our new space."
"Our house had a fire from an incompetent contractor putting spray foam in our crawl space. The R&R Build and design team has been a blessing .. Complete restoration from crawl space to attic. We redesigned our floor plan and did many upgrades in flooring, tile , kitchen, fireplace.. All the work has been very well thought out and professionally completed. If an issue arises the team gets it resolved fast and efficiently. We couldn't be happier to have such a great company get us through our rebuild! Thanks R&R !"
"I love the R & R team & everyone we’ve ever worked with. Have had several projects completed with R & R and we are always extremely pleased with the results. The work done recently on our condo in Athens was challenging for all of us since it was over a couple hours away but it went smoothly & turned out perfectly and we could trust that everything was going to be handled as professionally as it always is……even though we weren’t there overseeing things on a daily basis. BIG shoutout to Jenny Greenwood for all of her help with design & advice when making so many decisions! She is so helpful & organized and was wonderful to work with! JT was a huge help too - think he went back and forth on many of the Athens trips and did work / & oversaw all the work! He also oversaw a lot of the work that we recently had done here in Carrollton with a new roof, painting outside of the house, etc.
We are so pleased with all the work that was done recently in Athens at the condo and with the outside of our house here in Carrollton…….absolutely love everything!"
"You all are so kind and responsive to any questions we have. You listen to us and make us feel comfortable with the building process. Jenny is an amazing artist and so kind with all of our questions and concerns. She is so fun and incorporates our ideas into her designs! We thoroughly enjoyed working with her. And she genuinely cares about her work and the final process. She came after work one day to see the finished project! We also loved having Cedar here all the time as our point of contact. He was also very receptive to any questions and concerns that we had. He worked with us and our crazy animals to get this project completed. He is also a talented and patient man who added special touches to our project. Everyone we came into contact with at R and R were kind people and we appreciate you all. Robert, Rick, the painter who painted our screen door, Danielle, etc. Thank you so much! :)"
"Loved the professionalism, quality emphasis, and dedication of R&R. Robert and Rick are fully committed to delivering on their commitments! I will definitely use them again! I love my new kitchen, sunroom, and other improvements. Jeff Driver was amazing as the overseer for my project which ran smoothly because of his expertise, attention to details, problem solving, patience and communication skills. These qualities took the stress off my shoulders. Jenny was great to work with and made the design phase easy and fun because of her expertise, excellent sense of style, and strong listening and communication skills. Edwin and Will also deserve mention for their skills and I loved how well they worked with Jeff as a strong team."
"Having home work done is almost always an imposition. We did not feel that way with R&R, and there is value in your home not feeling like a job site while work is being performed."
"We have used R&R for many projects - big and small - over the past decade! They are always wonderful to work with and stand behind their work. They get it done right the first time and deliver a very high quality product/service. Their team is trustworthy, prompt and in general always involves great people! Their experience is vast, and they give guidance when needed so that everyone is happy with the end product/design. From doggie doors, to full kitchen remodels, to water damage, to add-ons, for us this company has been wonderful and is by far the best in West Georgia."
"With our projects, it truly felt like an all hands on deck experience. We appreciate the level of attention and care from R&R during the execution of our projects. The persistence for quality is truly what I admire and value most from the entire team with whom we had the pleasure to work alongside. Thank you to everyone who had a hand in our projects. We are looking forward to doing something exciting again in the future."
"If you are looking for the highest quality craftsmanship paired with a very smart and driven team then R&R Build and Design is your go to. They have the knowhow to take your concepts and turn them into reality and maintain the highest level of professionalism throughout. This was our third project with them and we will be back for more! I can't say enough about Robert, Rick, Jenny and team so Thank you!"
"The planning stage with Jenny was amazing. Never thought anyone could be as organized and detailed as me. She always had great suggestions and thought of everything right down to the light bulbs. It was nice having Rick as a direct contact and might I add was ALWAYS available even on vacation.
We are already talking about out next project..."
